We believe in complete customer satisfaction.
This is reflected in our 45-day satisfaction guaranteed return policy.
If you are unsatisfied with the product for any reason, you may return the unused portion within 45 days from the date shipped and receive a full refund. Please note the following terms:
- If you wish to return your order, please obtain a Return Merchandize Authorization (RMA) number first.
- The fastest way to obtain an RMA number is to contact our customer service representatives at 1-877-216-3965.
- All returned products received after the 45-day return policy will be subject to a 30% restocking fee.
- We cannot process or refund packages marked "Return to Sender."
- Refunds will be issued to the same credit card to which they were charged.
- SHIPPING AND HANDLING CHARGES ARE NOT REFUNDABLE. Customer is responsible for return shipping charges.
- To ensure prompt processing, please send returns to the address provided along with your RMA number. The warehouse personnel are not allowed to accept packages without an RMA number.
Please send returns to:
La Vie Labs, 4450 Arapahoe Avenue, Suite 100, Boulder, CO 80303

