Shipping & Delivery Times
- Lavie accepts Visa, MasterCard, Maestro & Paypal. Payments are processed upon order, COD deliveries are not accepted.
- Processing and shipping time generally takes 1-2 business days, but this time may be extended during federal holidays.
- Orders arrive within 5-7 business days from when the order is processed. However, please allow up to 7 business days to receive your order.
- For your security, billing information must match that of the credit card used for payment. If any numbers or shipping details are different, the order cannot be processed. Avoid using abbreviations unless that is how your information appears on your statement.
- All orders process and ship Monday – Friday, including federal holidays. Packages do not ship from our distribution centers on weekends.
- Once your order has been shipped, you will receive a shipment confirmation e-mail. The e-mail will contain shipment details and a tracking number for your purchase. For additional shipping & tracking information you can contact us at [email protected]
Lavie Labs uses only the highest quality ingredients in our formulas to ensure you receive the best product, and best results. We are confident in the quality and efficacy of our products, and we’re sure that you are going to be more than satisfied with them too! If you feel unsatisfied with any of our products, or their results, please note that every Lavie Labs sale is backed with a 30-day money back guarantee.
If you wish to return the product within 30 days of your purchase, you may receive a full refund. To return an item to Lavie Labs, please follow the instructions below within 30 days of purchase. Failure to comply with the following conditions may prevent the issuing of your refund.
1) Send an email to [email protected] to alert us that you’re sending the product back. Include your name, order number, phone number, and reason for return.
2) Pack the item(s) securely in the original product packaging. All items must be returned in good condition.
3) Send the return package to SPHERA9 LTD, 98 Bulgaria Blvd, Business Building Astra, fl.2 Office 1G, 1680 Sofia, BULGARIA
4) Package should be shipped pre-paid through a traceable method like DHL, FedEx, or UPS. Only returns that can be traced back to our warehouse will be credited.
Credit Card Security & Fraud Protection
- Lavie Labs provides safe and secure checkout by encrypting your credit card information using SSL. All customer information is stored on secure servers, and transfers of data to or from our servers are encrypted using Secure Sockets Layer (SSL) technology. Payments you make on or via our website are also encrypted using Secure Sockets Layer (SSL) technology. Access to your information is granted only where necessary, and by only relevant and trusted individuals that have been trained for the appropriate handling of personal information.
- All payment forms are subject to review and verification by Lavie Labs. Lavie Labs reserves the right to refuse to process any transaction, sale, or shipment of orders due to suspected fraud or illegal activity.