Hydrolift, Oulalâ, Shipping & Delivery

Shipping F.A.Q:

  • We accept all major credit cards & Paypal. Payments are processed upon order, COD deliveries are not accepted.
  • Processing and shipping time generally takes 1-2 business days, but this time may be extended during federal holidays.
  • US & UK Orders are shipped locally from our Texas and London warehouses and take only 2-4 business days to be delivered. International orders are shipped from our Israeli warehouse and usually take 5-10 business days to arrive.
  • Urgent order can be expedite, please contact us for more information.
  • For your security, billing information must match that of the credit card used for payment. If any numbers or shipping details are different, the order cannot be processed. Avoid using abbreviations unless that is how your information appears on your statement.
  • All orders process and ship Monday – Friday, including federal holidays. Packages do not ship from our distribution centers on weekends.

Tracking Info:

  • Once your order has been shipped, you will receive a shipment confirmation e-mail. The e-mail will contain shipment details and a tracking number for your purchase. For additional shipping & tracking information you can contact us at [email protected]



Hydrolift F.A.Q

  • How long does it take to see results?

Visible results can usually be seen within 2-4 weeks.

  • Are your products tested on animals?

No! Lavie loves all living things. None of our products are ever tested on animals.

  • If I have acne or post-acne scarring, will the Hydrolift help?

Hydrolift is not intended to treat or improve acne conditions. For treating acne specifically, we recommend a different solution. However, the use of the Hydrolift will not exacerbate symptoms.

  • If I have discolorations, will Hydrolift help?

Hydrolift is not intended to treat or improve discolorations. For treating discolorations, we recommend Lavie Labs’ Oulala.

  • How do i use Hydrolift according to my skin type?

For dry, combination or normal-type skin: apply twice a day, every morning and evening. Cleanse your skin, then gently rub the cream over your face, neck and décolleté with an outward and upward sweeping motion. Use a generous amount on deep lines and wrinkles, avoiding the eye area. In order to improve blood circulation and product efficiency, we recommend few massaging strokes from the middle of the face to the outsides, or a few light taps with the fingertips. For oily-type skin use the same routine, only once a day, in the evening. It is recommended to use Hydrolift along with SPF sunscreen during the day.

Oulalâ F.A.Q:

  • Is Oulalâ suitable for all skin types?

Oulalâ is suitable for dry, normal, and combination skin. Primarily formulated with ingredients found within our bodies or in nature, Oulalâ is highly unlikely to cause any reaction or breakout-causing symptoms. However, Oulalâ is not recommended for oily skin type. 

  • How does Oulalâ even the skin tone & how long does it take to see results?

Our breakthrough Oulalâ formula targets the skin’s deeper infrastructure with a combination of Silybum Marianum extract, Retinol, vitamins A and C and natural compounds. The combination gently exfoliates the outer layer of skin to optimize product penetration, then brightens and evens-out the skin tone by the prevention of Melanin production in darker spots. Results can start to be seen within 2-4 weeks.

  • I’m using Retinol products, will Oulalâ interfere?

Absolutely not. Oulalâ uses Retinol as well.

  • Is Oulalâ tested on animals?

No! Lavie loves all living things. None of our products are ever tested on animals.